Johnstons of Elgin – Shop & Cafe

Client

Johnstons of Elgin

Location

Hawick, Scottish Borders

Sector

Commercial

Johnstons of Elgin transformed part of their historic Eastfield Mill in Hawick into a 3,600 sq. ft. shop, visitor centre, and café. The project enhances the brand experience by combining industrial character with contemporary design, creating a welcoming destination that showcases heritage, craftsmanship, and products while supporting future retail growth.

The Challenge

The ambition was to create a visitor destination that reflected the company’s heritage while providing a modern retail experience. The underused west wing of Eastfield Mill required substantial reconfiguration, including full roof replacement, to make the space viable. The challenge was to achieve this without losing the mill’s industrial identity or disrupting ongoing operations.

johnstons-of-elgin-shop-cafe
johnstons-of-elgin-shop-cafe
johnstons-of-elgin-shop-cafe

Fraser Hunter

Associate & Studio Lead - Galashiels

Alasdair Rankin

Managing Director

James Grant

Associate Director

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Our Approach

Externally, the historic fabric of the mill was retained and enhanced, ensuring architectural continuity with the wider site. Internally, the design introduced a more contemporary aesthetic, with polished concrete floors, retail-standard lighting, and open-plan layouts. The restructured space accommodates a generous retail floor alongside a café, extending the visitor experience beyond shopping.

3600

Sq Ft

2

Consultants

1Year

Project Length

The Solution

The completed Shop, Visitor Centre, and Café deliver a dynamic environment that celebrates Johnstons of Elgin’s story. By balancing historic preservation with modern functionality, the project provides an engaging space where visitors can explore heritage, craftsmanship, and products in a memorable setting—strengthening the company’s brand identity and supporting long-term retail ambitions.

Fraser Hunter

Associate & Studio Lead - Galashiels

Fraser combines over 15 years of experience with a calm, organised approach as Galashiels Studio Resource Manager at Aitken Turnbull. With a background across bespoke housing, private developments, and commercial projects, he brings practical know-how and a clear focus on delivering work efficiently and to a high standard. Central to coordinating project workflows and managing team resources, Fraser helps keep day-to-day operations running smoothly. He also supports the wider success of the practice, ensuring projects are delivered on time and to brief. With his approachable, steady style, Fraser plays a key part in creating a well-structured and supportive working environment.

 

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Alasdair Rankin

Managing Director

Alasdair leads Aitken Turnbull as Managing Director, guiding the strategic vision and steering the senior management team with clear purpose. With extensive experience as a project and framework director across diverse sectors, he brings a wealth of knowledge and leadership to the practice. His passion lies in Healthcare and Major Projects, where he excels in shaping strategic briefs and fostering meaningful stakeholder engagement. Alasdair’s thoughtful leadership ensures that every project aligns with both client goals and community needs, driving the continued growth and success of Aitken Turnbull.

 

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James Grant

Associate Director

James brings extensive experience across architecture, interior design, and commercial fitout, combining creative vision with strong commercial understanding. Before joining Aitken Turnbull, he was a Director at Steelcase in Australia, delivering workspace strategies for clients such as Deloitte, NAB, KPMG, and ANZ, and working closely with universities including Melbourne, RMIT, and UNSW. Earlier, he led workplace and education projects in practices across Melbourne, London, and Newcastle. As Workspace Sector Lead at Aitken Turnbull, James provides strategic direction and builds strong, long-term client relationships. He plays a key role in managing partnerships with major clients including Lloyds Banking Group and Wates, while promoting a collaborative, thoughtful, and innovative approach across the studio.

 

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James Grant
James Grant
James Grant
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